What should I do if I can’t remember my security question? Adrian, Pockit Team. November 15, 2017 17:44 Updated Follow If you can't remember your security question please call us on 02033229170 and we can reset it. Related articles My Pockit account has been debited but no goods have been supplied. How long does a load take to show up in my account? Is my money Safe? Can I use my Pockit card to make purchases using PayPal? Where can I use my Pockit card?