I forgot my login details Adrian, Pockit Team. March 25, 2020 20:40 Updated Follow If you have forgotten your password, please go to Reset My Password to reset your password. If you have forgotten your username please call us on: 0203 3322 9170 from Mon-Fri 9:00 - 18:00. Related articles I can’t remember my security question/answer How do I activate my Pockit Card? How do I change or reset my password? Where can I find my PIN? How do I make a complaint?