In some instances, your transfer will be declined and returned to our holding account. In the case of declined transfer please contact us and provide the transfer details so we can locate the payment and credit it back to your account.
Articles in this section
- How can I send money abroad?
- Where can I send money to?
- How long does it take to send money abroad?
- Will I be charged for making a transfer?
- How long will my transfer take to reach the recipients account?
- Can I cancel a transfer once it has been sent?
- I have transferred money to the wrong account.
- I haven't received my transfer within the expected time, what shall I do now?
- What will happen if my bank transfer is refunded?