In some instances your transfer will be declined and returned to our holding account. In the case of a declined transfer, please contact us and provide the transfer details so that we can locate the payment and credit it back to your account. You can contact our Customer Services team on: 020 3322 9170 from Mon-Fri 9:00 - 18:00 or send us an email at: help@pockit.com.
What will happen if my bank transfer is declined?
